Entries by Patrica Bleck

Using Social Media to Provide Great Customer Service

by Patricia Bleck Is your business taking advantage of social media for customer service? Using social media for customer service, business brands can build improved customer relationships, increased brand awareness, and positive brand perception. Social media is the perfect channel for providing helpful, up-to-the-minute customer service. Although businesses use social media as a two-way street […]

Hashtags Mean Business

by Patricia Bleck Are you confused about the value and use of hashtags for business? I am crazy about their simplicity and power and I use them every day. Hashtags help people to find posts about the topics that interest them. Your brand can use them to connect with your target audience. You may even […]

Improve your Conversion Rate Using Social Media

By Patricia Bleck Brands can make great progress in improving their visibility, relationships, and conversion rate via social media. But brands can also hurt their image by making some common mistakes. Is your brand making big mistakes on social media? You can avoid common mistakes, build a successful social media presence, and improve your conversion […]